
AusPost Tracking Not Working? Here’s Why Your Parcel Isn’t Updating in Australia
Why Is My AusPost Tracking Not Working? What To Do

AusPost Tracking Not Working? Here’s Why Your Parcel Isn’t Updating in Australia
Why Is My AusPost Tracking Not Working? What To Do

AusPost Tracking Number Too Long? Here’s How to Solve the Issue in Australia
Are you trying to track a parcel with Australia Post,
AusPost Tracking: Your Ultimate Guide to Effortless Parcel Monitoring in Australia
If you’re living in Australia and waiting for a package, you’ve probably used AusPost Tracking at some point. Whether it’s an exciting new purchase, an important letter, or something being sent to you from overseas, tracking your parcel has never been easier. With Australia Post’s reliable tracking system, you can stay updated on your parcel’s journey right to your doorstep. In this guide, we’ll take a look at how AusPost Tracking works, how to use it, and some helpful tips for making the most of this service in Australia.
What is AusPost Tracking?
AusPost Tracking is a service provided by Australia Post, giving you the ability to track parcels, letters, and even international shipments. It’s a simple, yet powerful tool that lets you know exactly where your parcel is and when it’s expected to arrive. Whether you’re waiting for a package sent through regular mail or something sent through AusPost express services, AusPost Tracking is there to keep you informed.
By using a unique tracking number assigned to each parcel, you can follow the journey of your shipment. This number is crucial, and without it, you won’t be able to track your package. But don’t worry! It’s easy to find and use.
You can access AusPost Tracking in Australia via the official website or the mobile app, making it easy to check on the status of your deliveries from anywhere, anytime.
How to Use AusPost Tracking
Using AusPost Tracking is quick and simple. Here’s a step-by-step guide to tracking your parcel in Australia:
Step 1: Find Your Tracking Number
When a parcel is sent, you will be given a unique AusPost tracking number. This number is typically provided to you by the sender. If you are sending a parcel, you will also receive it when you create the shipment label. The tracking number will look something like this: 1234 5678 9012 3456.
You can use this number to monitor your parcel’s journey. In some cases, you might also receive a barcode on your parcel. You can scan this barcode with the AusPost Tracking app for a quicker lookup.
Step 2: Go to the AusPost Website or App
Once you have your tracking number, visit the AusPost website or open the AusPost Tracking app. Both platforms are designed to make tracking your parcel in Australia as easy as possible.
- On the website: Head to the “Track” section and enter your tracking number.
- On the app: Simply open the app, tap the “Track” option, and enter the tracking number.
Step 3: See Real-Time Updates
After entering your tracking number, you’ll be able to see real-time updates about where your parcel is located. This could include the time it was scanned at various points, including dispatch, sorting facilities, and when it’s out for delivery.
The tracking system is very detailed and will show you exactly when the parcel was last scanned and what the current status is. For example, you may see “Parcel Ready for Processing,” “In Transit,” or “Delivered.”
AusPost Tracking for International Shipments
In addition to local deliveries, AusPost Tracking also helps when you’re sending or receiving international parcels. If you’re in Australia and expecting a package from overseas, or if you’re shipping something abroad, you can still track the item using the same process.
For international tracking, the updates may take a little longer to appear since the parcel has to travel through various customs processes and shipping networks. However, the AusPost Tracking system is still quite reliable, and you will get the updates you need.
How to Track International Parcels with AusPost
To track international shipments, you’ll need the unique tracking number provided by the sender. The system works the same way as local parcels, but you’ll notice additional tracking details related to international shipping.
Keep in mind that international shipments may have longer delays, and updates may take more time to show up in the system.
Common AusPost Tracking Issues and How to Fix Them
While AusPost Tracking is a very reliable service, sometimes things don’t go as planned. Here are some common issues you may encounter when using AusPost Tracking and how to resolve them:
Tracking Number Doesn’t Work
If your AusPost tracking number doesn’t work or returns an error, make sure you’ve entered the number correctly. Double-check for any spaces or missing digits. If everything looks fine and it still doesn’t work, try checking again in a few hours as the system may take some time to update.
Tracking Number Too Long
In some cases, the AusPost tracking number may appear too long for the system to process. This is usually a formatting issue, so ensure you’re entering the tracking number exactly as it’s provided, without extra spaces or characters.
Parcel Shows as Delivered, but You Haven’t Received It
If your AusPost parcel tracking shows that your item has been delivered, but you haven’t received it, there are a few things you can do:
- Double-check your delivery address and confirm it was correct.
- Look for any delivery notices or check with your neighbors to see if the parcel was left with them.
- If you still can’t find your parcel, call AusPost tracking customer service for assistance.
Tracking Updates Aren’t Showing
Occasionally, tracking updates might be delayed. If your parcel is stuck at a particular status for an extended period, it’s possible the system hasn’t updated yet. You can reach out to the AusPost tracking contact number for further clarification.
AusPost Express and eParcel Tracking
Australia Post offers multiple types of services to suit different shipping needs. Two of the most popular services are AusPost Express Tracking and eParcel Tracking AusPost.
AusPost Express Tracking
When you need something delivered quickly, AusPost Express is a great choice. This service offers faster delivery times and more frequent tracking updates. You can track your express parcel the same way as regular shipments using the AusPost tracking number.
eParcel Tracking AusPost
eParcel is another service provided by AusPost, often used for business shipments. With eParcel, tracking is just as straightforward as it is for regular parcels. The difference is that eParcel may be used more for bulk shipments, which means you can monitor multiple parcels at once using the AusPost API tracking.
AusPost Tracking for Return to Sender Parcels
If you’ve sent a parcel that has been returned to the sender for any reason, AusPost Tracking can help you keep track of it. The status will show “Return to Sender” once the parcel is on its way back to you. You can monitor its journey in the same way as a regular parcel, ensuring you know exactly when it will arrive back at your address.
Avoiding AusPost Tracking Scams
With online tracking services becoming more common, it’s important to stay aware of potential tracking scams. Scammers may send fake tracking links via email or text message in an attempt to steal your personal information.
To avoid scams:
- Always double-check the sender’s email address.
- Don’t click on any tracking links unless you’re sure they’re legitimate.
- Go directly to the AusPost website or app to check your parcel status.
If you suspect a scam, contact AusPost immediately for assistance.
AusPost Tracking App: Convenience at Your Fingertips
For those who are always on the go, the AusPost Tracking app is a great tool to have. The app allows you to track parcels, receive real-time updates, and manage your deliveries all from your smartphone.
Features of the AusPost Tracking App
- Real-time notifications: Get instant updates when your parcel is on the move or when it’s about to be delivered.
- Barcode scanning: Simply scan the barcode on your parcel to track it right from the app.
- Multiple shipments: You can track multiple parcels at the same time and stay on top of all your deliveries.
How to Contact AusPost Tracking Support
If you ever encounter issues or need help tracking your parcel, you can always contact AusPost tracking customer service. They can assist with any questions you have, whether it’s a lost parcel, a delayed shipment, or help understanding tracking details.
To reach them:
- Visit the AusPost website and use the contact form.
- Call the AusPost tracking contact number directly for urgent inquiries.
Frequently Asked Questions About AusPost Tracking
What is AusPost Tracking?
AusPost Tracking is a service provided by Australia Post that allows you to monitor the status and location of your parcel or letter. By using a unique tracking number, you can get real-time updates on your shipment’s progress until it arrives at its destination.
How do I find my AusPost tracking number?
Your AusPost tracking number is given to you when a parcel is sent, either on the receipt or the shipping label. If you’re the sender, you’ll find it on the tracking label you print. If you’re the recipient, the sender should provide you with the tracking number.
Can I track international parcels with AusPost Tracking?
Yes, AusPost Tracking allows you to track international parcels as well. The tracking updates may take a little longer due to customs processing and international shipping, but you’ll still get detailed updates about your parcel’s journey.
Why is my AusPost tracking number not working?
If your AusPost tracking number isn’t working, double-check to make sure you’ve entered it correctly. Missing digits or spaces can cause errors. If the problem persists, it could be due to delays in the system updating or an issue with the tracking number itself. You may want to contact Australia Post customer service for help.
How do I know when my AusPost parcel is going to be delivered?
Once your parcel is out for delivery, the AusPost Tracking system will provide you with updates, including the expected delivery date. You can also opt to receive real-time notifications via the AusPost app to know exactly when your parcel will arrive.
What should I do if my AusPost parcel shows as delivered, but I haven’t received it?
If your parcel shows as delivered but you haven’t received it, check your delivery address to ensure it’s correct. Look around your property for any missed delivery notices or check with neighbors. If you still can’t locate the parcel, reach out to Australia Post customer service for assistance.
Can I track multiple parcels with AusPost?
Yes, you can track multiple parcels using the AusPost Tracking service. Whether you’re expecting several deliveries or have multiple shipments in transit, you can track them all at once by entering each tracking number into the website or app.
How do I use the AusPost Tracking app?
To use the AusPost Tracking app, simply download it from your app store, then open it and enter your tracking number. You can also scan the barcode on your parcel using the app for quicker tracking. The app provides real-time updates and notifications to keep you informed about your parcel’s progress.
What should I do if my AusPost parcel is returned to sender?
If your parcel is returned to sender, the AusPost Tracking system will update you with the status. You can track its return journey and see when it’s expected to arrive back at your address. You may want to contact Australia Post to find out why the parcel was returned.
How can I avoid tracking scams when using AusPost?
To avoid tracking scams, always verify the sender and the authenticity of any tracking links you receive. Never click on links in unsolicited emails or messages. Instead, go directly to the official AusPost website or use the AusPost app to check your parcel’s status.
Final Thoughts: Why AusPost Tracking is So Helpful in Australia
AusPost Tracking is an incredibly valuable tool for anyone receiving or sending parcels in Australia. With clear, easy-to-understand updates and access via both website and mobile app, it’s the most reliable way to keep track of your deliveries. From international shipments to express deliveries and everything in between, AusPost has you covered.
Remember, whether you’re in a big city like Sydney or Melbourne, or in a smaller town across the country, AusPost Tracking makes it simple to stay informed about where your parcel is and when it will arrive. So, next time you’re waiting on a package, just head to AusPost and track your parcel with confidence.